What's New?
Explore the latest changes and additions to Maintenance Help.
2026.1
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The axiUm Communication API Setup window has been replaced with a (new) axiUm Hub Setup window. This window now provides a single location in axiUm to manage Hub configuration for all services including Claims Service, Notification Service, and CAPI is now managed through this window. As part of this change, the Claims service URL and Notification service URL fields have been removed from the EDI (Claims) Options window as they are now managed via the (new) axiUm Hub URL field.
For more information, see axiUm Hub Setup.
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The API Key and Source Secret fields have been moved and are now available in a (new) Redox section on the Consistency of Care Setup and Carequality Setup windows. This change allows administrators to configure Redox credentials as part of the setup for both modules.
For more information, see Carequality Setup and Consistency of Care.
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Administrators can now control which sections of patient C-CDA files users can view based on their security level. If access to a section is restricted, it cannot be selected in the Select Sections window, viewed, or reordered. When using the Select All button, only sections the user has access to are selected. Access is controlled via a (new) Clinical Records entry.
For more information, see Level Access.
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You can now use a (new) Time Zone drop-down field to specify a time zone for each clinic in axiUm. This change ensures each clinic accurately reflects its operating time zone and allows other systems such as Scheduling Service, CAPI, etc. to use the correct local time.
For more information, see Clinics.
2025.3
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You can now configure Linked Apps to authenticate users in third-party integrations via Single Sign-On (SSO). If configured, this functionality allows you to use secure token-based authentication to pass user credentials and be fully authenticated in the linked app once it launches from axiUm.
- Basic Info, App Setup, and App Access section headers have been added to the upper pane.
- The Type field has been renamed to Link Type and the Command Line and URL drop-down entries have been renamed to Application (Command Line) and Website (URL). We have added a (new) Custom entry that is used to configure linked apps to authenticate via SSO.
- The Execute field has been renamed. One of the following displays depending on which entry is selected from the Link Type field:
- File Path displays if the Link Type field is set to Application (Command Line).
- Custom Type displays if the Link Type field is set to Custom.
- URL displays if the Link Type field is set to Website (URL).
- The Function field has been renamed. One of the following displays depending on which entry is selected from the Link Type field:
- Function displays if the Link Type field is set to Application (Command Line) or Website (URL).
- Options displays if the Link Type field is set to Custom. Additionally, a (new) button displays next to the Options field.
- The Inactive checkbox has been renamed to Mark app as inactive and moved to the App Access section.
- The Station-based and Patient-based checkboxes have been renamed to Restrict app access to certain workstations and Require patient selection to run app and moved to the App Access section.
As part of this functionality, we have made a variety of small design and field label changes in the Linked Apps window:
For more information, see Linked Apps.
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You can now use a (new) Alternative Names button to add payer names to insurance companies as alternative names. This makes it easier to process remittance responses when the payer name on the response does not exactly match the insurance company listed in axiUm.
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You can now use a (new) Enable automatic checks for new response files checkbox and (new) Auto-check every drop-down field to enable the Claims and Auto Remittance modules to automatically check for and import claim and remittance responses. Once enabled, any available responses are auto-imported into the module on a specified interval.
For more information, see Insurance Companies.
For more information, see EDI Options.
2025.2
No changes in this release.
2025.1
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You can now customize an online appointment form to capture additional patient information related to sexual identity. The (new) fields include Sex, Sexual Orientation, Gender Identity, and Preferred Pronouns. You can also select a (new) Allow custom input checkbox to indicate that patients can enter a non-listed value when answering online appointment request questions.
For more information, see Online Request Options.
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We have enhanced the Claims module to allow integration with supported clearinghouses such as DentalXChange. The process is now fully integrated into axiUm, eliminating the need for the ITS Bridge application, and we have introduced a streamlined workflow for claim submission and tracking that allows users to submit claims with a single click directly within axiUm. Status updates and rejection details are stored when received, and improved search fields make it easier to identify, review, and resolve claim issues efficiently. If using the (new) workflow, you must configure the claim submission method as necessary using a (new) Submission Method field.
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The EDI Remittance module has been renamed to Auto Remittance and the EDI Claims module has been renamed to Claims. As part of these changes, the EDI Options window has been renamed to EDI (Claims) Options and many fields and sections have been updated.
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The Coverage Templates section has been added.
For more information, see EDI Options.
For more information, see EDI Options.