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Role-based eLearning to support clinic, financial, admin, patient care, and student learning

The new axiUm eLearning course offerings are designed to empower clinic teams with clear, role-based training that supports confident, consistent use of axiUm across the dental clinic environment. Built with real world workflows in mind, these courses reflect how work actually happens—from patient intake to clinical oversight.

Each course targets a specific role and focuses on the responsibilities, workflows, and system interactions that matter most in daily practice. Whether you are welcoming patients at the front desk or supervising student care, these eLearning experiences provide the foundational knowledge needed to work efficiently, support patient safety, and contribute to a well-coordinated clinic.

This launch brings together structured learning, practical context, and a shared understanding of axiUm—helping teams start strong, reduce uncertainty, and build confidence from day one.

How to Gain Access
To gain access to these courses please contact your axiUm System Administrator so they can submit an access request form. Once this is complete, you will receive an email with login instructions.

Course Descriptions

Course Title	Audience	Description	More Details
Front Desk Essentials	Administrative staff	This course introduces the essential front desk responsibilities involved in supporting patient visits within a dental clinic using axiUm. Learners gain a practical understanding of how patient information is managed, how visits are tracked, and how financial transactions are processed.	Front Desk Essentials
Faculty Essentials	Clinical faculty	This course supports faculty members in supervising student clinical work using axiUm. It focuses on clinical oversight, documentation review, approvals, evaluations, and prescribing responsibilities to ensure safe, effective patient care while supporting student learning.	Faculty Essentials
Claims Management	Billing staff, administrative users, and clinical support personnel who are responsible for insurance claims processing and follow-up	This course introduces the end-to-end insurance claims process in axiUm, from treatment entry through submission, response review, and follow-up. Learners will gain practical skills in creating and submitting electronic and paper claims, managing pre-authorizations, identifying and resolving errors, reviewing clearinghouse responses, and taking corrective actions such as rebilling or requeuing claims. The course supports efficient, accurate claims processing and timely reimbursement.	Claims Management
Admin Series	axiUm System Administrators, IT Support, Power Users	The axiUm Administrator Learning Series is designed for system administrators and advanced support staff responsible for configuring, maintaining, and supporting axiUm within the clinical or academic environment. Through a foundational overview of key axiUm modules, administrators will learn how the system supports patient management, scheduling, charting, treatment planning, and academic or clinic operations from an administrative perspective.	Administrator Series

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