Mark Items as Back-Ordered

If an internal order has been placed and the main warehouse does not have the right amount of product to fill the order, the product must be given the status of Back-order.

A back-order status indicates that an external order must be placed with a vendor and received before the internal order can be filled.

To mark an item as back-ordered:

  1. Open the Inventory module and click the Pending Internal Orders tab.
  2. Enter the appropriate search criteria and click Search.
  3. Right-click a listed item and select Back-order Item.
  4. When prompted, click Yes.

    5. The item text changes to red. It will remain in the Pending Internal Orders tab until the back-order has been received and the order can be updated.

    Note: In the Product Levels tab, the item displays in green as a reminder that the item is on back-order.