Messenger Events

Key Info  
Purpose:

Create and manage messenger events which are used to send messages automatically to users and/or groups when an event occurs.
Related Module(s):

Messenger
Accessed From:

Maintenance > Office > Messenger Events
Window(s):

Messenger Events

Messenger Event User Levels

Dependencies: None

Messenger Events Window

[Accessed from Maintenance > Office > Messenger Events]

You can configure axiUm to send messages automatically to users and/or groups when a messenger event occurs.

Examples: Patient is checked in, an appointment is failed, etc.

These events require a custom Oracle trigger that controls when the message is sent, who it is sent to, and what the message says.

The Messenger Events window allows you to manage the messenger events for your institution.

For more information on creating the Oracle trigger for messenger events, refer to the Desktop Setup Guide.

Field Description
Description

A text field that indicates the description/name for this messenger event.
Inactive A checkbox that, when selected, indicates the code is inactive and not in use.
Trigger Name

A text field that indicates the exact name of the Oracle trigger for the messenger event.
Filter recipients by

A checkbox that, when selected, indicates that recipients of the message are limited based on the levels selected in the Messenger Event User Levels window.

Notes:

  • If selected, the User Levels… button is enabled.

  • If you attempt to save a record with the Filter recipients by checkbox selected, but do not specify user levels in the Messenger Even User Levels window, an error displays.

User Levels... A button that displays the Messenger Event User Levels window and allows you to view and manage recipient user levels.
High Priority A checkbox that, when selected, indicates that messages sent for this event are marked as high priority.
Send E-Mail

A drop-down list that indicates whether email notifications will be for this event:

  • No: An axiUm message is sent to recipients but no email notification is sent.
  • All Recipients: An axiUm message and email notification is sent to recipients.
  • All Recipient Subscribers: An axiUm message is sent to all recipients and an email notification is sent to any recipients that have subscribed to receive them.
E-Mail Type

Note: This field is only enabled if Send E-Mail is set to All Recipients or All Recipient Subscribers.

A drop-down list that indicates what is included in the email notification:

  • Notification: Only the USRMSG template is sent.
  • Notification (and Subject): The USRMSG template and the subject line of the axiUm message are sent.
  • Full Text: The USRFUL template with the full text of the axiUm message are sent.

For more information on axiUm notification templates, see the Email Templates window.
Task Procedure
Add Messenger Events
  1. Click the Clear Data () icon.
  2. Complete the fields as necessary and click the Add a new Record () icon.
Filter Recipients by User Level

  1. Select a listed entry.

  2. Click the User Levels... button to open the Messenger Event User Levels window.

  3. Make any necessary changes and click OK.

    4. Note: The User Levels... button is only enabled if the Filter recipients by checkbox is selected.

Edit Messenger Events
  1. Select a listed entry.
  2. Make any necessary changes and click the Modify Record () icon.
Delete Messenger Events
  1. Select a listed entry and click the Delete Record () icon.
  2. When prompted, click Yes to confirm the deletion.
Preview/Print Report
  1. (Optional) To preview the Messenger Events report, click the Preview Report () icon.
  2. To print the Messenger Events report, click the Print Report () icon.

    3. Note: The Messenger Events report uses the MsgEvent.rpt file.

Messenger Event User Levels Window

[Accessed from Maintenance > Office > Messenger Events > User Levels... button]

The Messenger Event User Level window allows you to filter the recipients of an auto-message based on their security level. When defined, only users assigned to the specified security level will receive the message. It displays when you open the Messenger Events window, select a listed event and click the User Levels... button.

Field Description
Messenger Event

A disabled text box that indicates the description/name of the selected messenger event.
Task Procedure
Add Recipients by User Level

  1. Select one or more levels from the User Levels list.

  2. Click the > button to move to the Filter recipients by these user levels list.

Remove Recipients by User Level

  1. Select one or more levels from the Filter recipients by these user levels list.

  2. Click the < button to move to the User Levels list.