Work with Patient Payments

Patient payments can be made by a patient or by a guarantor on their behalf. Once entered into axiUm, they are linked to the patient record and must then be allocated to treatment, charges, and payment plans or as a pre-payment on a patient record.

Pre-payments are funds that are collected and held in reserve for a specific purpose.

Example: You receive a portion of a patient payment in advance for a costly procedure and want to ensure this money cannot be allocated elsewhere.

Allocation identifies which patient account the payment will be applied to as well as to which treatment/charges. A payment can be applied to multiple patient records.

Example: A guarantor makes one $500 payment and asks that it be split to pay for $200 and $300 treatments on two different patient accounts.

The Payment tab allows you to view a patient’s balance, including amounts for unapproved items and new charges from today. This helps identify how much the patient owes, and what is currently due.

Note: The Payment tab is for handling only patient/guarantor payments. Insurance payments are handled from the Ins Pmt tab.

Payments cannot be deleted from axiUm. If a patient payment is entered in error, this must be corrected using an adjustment.

Records display in different colored text based on their status in the Payment tab:

  • Green: Indicates that the record is not fully allocated.
  • Red: Indicates that the record is adjusted or reversed.
  • Purple: Indicates that the record is a pre-payment.